Payment gateway issue

Incident Report for TrekkSoft

Resolved

We're happy to inform you that the incident has been resolved.

Payyo's platform is now stable, and customers can successfully proceed with payments again.

We sincerely apologize for any inconvenience this may have caused.
Posted Jan 31, 2025 - 10:21 CET

Investigating

We want to inform you about an ongoing issue with the Payyo payment gateway.

Currently, multiple errors are occurring when customers attempt to make payments on our hosted payment page (HPP), which may prevent transactions from being completed.

We are in close contact with Payyo and will keep you updated on the situation. You can also check for real-time updates at http://status.payyo.ch/.

We apologize for any inconvenience and appreciate your patience as we work to resolve this. If you have any questions or concerns, please don’t hesitate to reach out.
Posted Jan 31, 2025 - 09:40 CET
This incident affected: Payyo - Payment Gateway.