All Systems Operational

TrekkSoft Backoffice Operational
TrekkSoft API Operational
TrekkSoft Mobile App (mPOS) Operational
POS Desk Operational
TrekkSoft Website Builder Operational
TrekkSoft Knowledge Base Operational
Payyo - Payment Gateway ? Operational
ExperienceBank - Channel Manager ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Jun 13, 2025

No incidents reported today.

Jun 12, 2025
Resolved - On June 11th, between 8:30 PM and 9:20 PM, our company experienced a targeted attack on several subdomains.

During this time, key applications—including Admin Desk, POS Desk, Booking Widget, and Website Builder—were partially or fully unavailable. As a result, bookings were not being processed successfully.

After an analysis by the engineering team, patterns for the attack as well as the source was identified and the IP address successfully blocked.

Bookings originating from OTAs were subsequently reprocessed and delivered later that evening.

As improvement steps, we plan to change our proxies used for subdomains and move them to a web application firewall.

We apologize for any inconvenience this may have caused.

Jun 12, 10:06 CEST
Jun 11, 2025

No incidents reported.

Jun 10, 2025

No incidents reported.

Jun 9, 2025

No incidents reported.

Jun 8, 2025

No incidents reported.

Jun 7, 2025

No incidents reported.

Jun 6, 2025

No incidents reported.

Jun 5, 2025

No incidents reported.

Jun 4, 2025

No incidents reported.

Jun 3, 2025

No incidents reported.

Jun 2, 2025

No incidents reported.

Jun 1, 2025

No incidents reported.

May 31, 2025

No incidents reported.

May 30, 2025

No incidents reported.