All Systems Operational

TrekkSoft Backoffice Operational
TrekkSoft API Operational
TrekkSoft Mobile App (mPOS) Operational
POS Desk Operational
TrekkSoft Website Builder Operational
TrekkSoft Knowledge Base Operational
Payyo - Payment Gateway Operational
ExperienceBank - Channel Manager Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
May 20, 2026

No incidents reported today.

May 19, 2026

No incidents reported.

May 18, 2026

No incidents reported.

May 17, 2026

No incidents reported.

May 16, 2026

No incidents reported.

May 15, 2026

No incidents reported.

May 14, 2026

No incidents reported.

May 13, 2026

No incidents reported.

May 12, 2026

No incidents reported.

May 11, 2026
Service interruptions at TrekkSoft
Postmortem - Read details
May 12, 14:37 CEST
Resolved - The incident has been fully resolved, and all systems are back to normal operation. We are currently conducting a thorough internal review and will publish a detailed post-mortem report tomorrow.
May 11, 20:17 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
May 11, 17:49 CEST
Investigating - We are currently experiencing global issues in several Trekksoft production functionalities (a.o. Backoffice, POS Desk) meaning that you can neither access the TrekkSoft backoffice nor accept bookings via the booking widget, channel manager or website builder.

Our developers are already investigating the root cause of the issue.

We apologize for any inconvenience this may have caused and appreciate your patience as we work to resolve the issue. If you have any questions or concerns, please don't hesitate to contact us. We will make sure to keep you updated on the progress of this issue.

We will keep you updated through our statuspage for any further information. If you haven’t subscribed to it yet, we encourage you to do it.
May 11, 17:22 CEST
May 10, 2026

No incidents reported.

May 9, 2026

No incidents reported.

May 8, 2026

No incidents reported.

May 7, 2026

No incidents reported.

May 6, 2026

No incidents reported.

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