TrekkSoft Status

All Systems Operational

TrekkSoft Backoffice Operational

TrekkSoft API Operational

TrekkSoft Mobile App (mPOS) Operational

POS Desk Operational

TrekkSoft Website Builder Operational

TrekkSoft Knowledge Base Operational

Payyo - Payment Gateway Operational

ExperienceBank - Channel Manager Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jun 13, 2025

No incidents reported today.

Jun 12, 2025

Incident Summary – June 11th 2025

Resolved - On June 11th, between 8:30 PM and 9:20 PM, our company experienced a targeted attack on several subdomains.

During this time, key applications—including Admin Desk, POS Desk, Booking Widget, and Website Builder—were partially or fully unavailable. As a result, bookings were not being processed successfully.

After an analysis by the engineering team, patterns for the attack as well as the source was identified and the IP address successfully blocked.

Bookings originating from OTAs were subsequently reprocessed and delivered later that evening.

As improvement steps, we plan to change our proxies used for subdomains and move them to a web application firewall.

We apologize for any inconvenience this may have caused.
Jun 12, 10:06 CEST

Jun 11, 2025

No incidents reported.

Jun 10, 2025

No incidents reported.

Jun 9, 2025

No incidents reported.

Jun 8, 2025

No incidents reported.

Jun 7, 2025

No incidents reported.

Jun 6, 2025

No incidents reported.

Jun 5, 2025

No incidents reported.

Jun 4, 2025

No incidents reported.

Jun 3, 2025

No incidents reported.

Jun 2, 2025

No incidents reported.

Jun 1, 2025

No incidents reported.

May 31, 2025

No incidents reported.

May 30, 2025

No incidents reported.