All Systems Operational

TrekkSoft Backoffice Operational
TrekkSoft API Operational
TrekkSoft Mobile App (mPOS) Operational
POS Desk Operational
TrekkSoft Website Builder Operational
TrekkSoft Knowledge Base Operational
Payyo - Payment Gateway Operational
ExperienceBank - Channel Manager Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Oct 21, 2026

No incidents reported today.

Oct 20, 2026

Scheduled maintenance notice: 20th October
Completed - The scheduled maintenance has been completed. All functionalities are operational.
Thank you again for your continued patience and understanding
Oct 20, 07:55 CEST
Update - Our scheduled maintenance is taking a bit longer than expected. The process is still ongoing, and our services may continue to be affected for a short while longer.
We’re actively working to complete the update and verify everything is running smoothly.
We’ll share another update as soon as maintenance is complete.
Thank you for your continued patience and understanding.
Oct 20, 07:33 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 20, 05:30 CEST
Scheduled - We have scheduled a planned maintenance window to carry out essential updates to our infrastructure.

During this window, all TrekkSoft systems will be temporarily unavailable. This includes taking bookings, accessing accounts, and any operations that rely on our platform. We've scheduled the work during a low-traffic period to keep the impact as short as possible.

When: October 20th, 2026, 05:30 – 07:30 am CEST

We understand how important uninterrupted access is, and we appreciate your patience while we carry out this work. If you have any questions, our support team is here to help.
Oct 13, 14:08 CEST

Oct 19, 2026

No incidents reported.

Oct 18, 2026

No incidents reported.

Oct 17, 2026

No incidents reported.

Oct 16, 2026

No incidents reported.

Oct 15, 2026

No incidents reported.

Oct 14, 2026

No incidents reported.

Oct 13, 2026

No incidents reported.

Oct 12, 2026

No incidents reported.

Oct 11, 2026

Degraded system performance
Postmortem - Read details
Oct 12, 10:41 CEST
Resolved - The incident has now been resolved. Thank you for your patience while we have worked through the problem.
We will be releasing a post mortem with more details about the cause, over the coming days.
Oct 11, 23:11 CEST
Identified - We have identified the source of the problem indicating a cyber attack. We are working to mitigate this attack.
Oct 11, 20:06 CEST
Update - We are continuing to investigate this issue.
Oct 11, 19:09 CEST
Investigating - Trekksoft is currently experiencing degraded system performance across a range of services. We are currenlty working to identify the source of the problem and the exact effects on the system.
Oct 11, 19:08 CEST

Oct 10, 2026

No incidents reported.

Oct 9, 2026

No incidents reported.

Oct 8, 2026

No incidents reported.

Oct 7, 2026

No incidents reported.

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