TrekkSoft Status

All Systems Operational

TrekkSoft Application Operational

TrekkSoft API Operational

Backend Mobile Applications Operational

POS Desk Operational

TrekkSoft Website Operational

Customer Community Operational

Documentation Operational

Payyo Operational

Channel Manager Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

TrekkSoft Application

Fetching

TrekkPay API

Fetching

Channel Manager

Fetching

Past Incidents

Oct 22, 2024

No incidents reported today.

Oct 21, 2024

No incidents reported.

Oct 20, 2024

No incidents reported.

Oct 19, 2024

No incidents reported.

Oct 18, 2024

No incidents reported.

Oct 17, 2024

No incidents reported.

Oct 16, 2024

No incidents reported.

Oct 15, 2024

No incidents reported.

Oct 14, 2024

No incidents reported.

Oct 13, 2024

No incidents reported.

Oct 12, 2024

No incidents reported.

Oct 11, 2024

No incidents reported.

Oct 10, 2024

No incidents reported.

Oct 9, 2024

Global issues in Trekksoft production functionalities (e.g. Backoffice, POS Desk)

Postmortem - Read details
Oct 11, 11:31 CEST

Resolved - We registered a cyber attack towards our systems, that resulted in a brief downtime. We identified and quickly reacted to the issue by blocking the attackers.

The incident has been resolved, and all Trekksoft functionalities are now operating normally. We will provide a postmortem of the incident in the coming days.

We apologize once again for any inconvenience this may have caused.
Oct 9, 18:14 CEST

Update - We are continuing to monitor for any further issues.
Oct 9, 17:28 CEST

Monitoring - We are currently monitoring the issue.
Oct 9, 17:20 CEST

Investigating - We are currently experiencing global issues in TrekkSoft's production functionalities (e.g. Backoffice, POS Desk).

Our developers are already investigating on finding the root cause of the issue.

We will keep you updated and apologize for the inconvenience caused.
Oct 9, 16:13 CEST

Oct 8, 2024

No incidents reported.