Incident Date: October 9th 2024
Incident Duration: Approximately 1 hour
Affected Services: TrekkSoft Application, POS Desk, Backend Mobile Applications
Incident Description:
At approximately 03:30 PM CEST on October 9th, 2024, a prepared cyber attack was performed against our system.
Impact:
We experienced an attack that targeted parts of our system, causing our TrekkSoft Application, POS Desk, Backend Mobile Applications, be unavailable for about an hour. This happened because the attack was sending fake information to a specific parts of our system.
Resolution:
After identifying where the attack was coming from, we blocked it and restarted parts of our system that had stopped responding, which allowed us to get everything back up and running.
Preventive Measures:
We are taking further measurements to prevent similar incidents in the future.