The incident has now been resolved. Thank you for your patience while we have worked through the problem. We will be releasing a post mortem with more details about the cause, over the coming days.
Posted Oct 11, 2026 - 23:11 CEST
Identified
We have identified the source of the problem indicating a cyber attack. We are working to mitigate this attack.
Posted Oct 11, 2026 - 20:06 CEST
Update
We are continuing to investigate this issue.
Posted Oct 11, 2026 - 19:09 CEST
Investigating
Trekksoft is currently experiencing degraded system performance across a range of services. We are currenlty working to identify the source of the problem and the exact effects on the system.
Posted Oct 11, 2026 - 19:08 CEST
This incident affected: TrekkSoft Backoffice, TrekkSoft API, TrekkSoft Mobile App (mPOS), POS Desk, and TrekkSoft Website Builder.