Incident Date: October 22, 2023
Incident Duration: Approximately 1 hour
Affected Services: All services
Incident Description:
At approximately 9:30 AM CET on October 22, 2023, an incident occurred on our database due to a disk space issue. The disk associated with the DB instance reached full capacity, causing a disruption in our database operations. As a result, all services dependent on this database were impacted.
Impact:
The incident rendered it impossible to perform write operations on the database, leading to a halt in functionality for all of our services. This disruption lasted for around one hour until our developers were able to mitigate the issue.
Resolution:
The incident was resolved by leveraging auto-scaling capabilities and expanding the disk size, alleviating the disk full issue and restoring normal operations.
Preventive Measures and Recommendations:
By implementing these measures, we can proactively address and mitigate similar incidents in the future, ensuring the continued reliability of our services.