TrekkSoft Status

All Systems Operational

TrekkSoft Backoffice Operational

TrekkSoft API Operational

TrekkSoft Mobile App (mPOS) Operational

POS Desk Operational

TrekkSoft Website Builder Operational

TrekkSoft Knowledge Base Operational

Payyo - Payment Gateway Operational

ExperienceBank - Channel Manager Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jul 12, 2025

No incidents reported today.

Jul 11, 2025

No incidents reported.

Jul 10, 2025

No incidents reported.

Jul 9, 2025

No incidents reported.

Jul 8, 2025

No incidents reported.

Jul 7, 2025

No incidents reported.

Jul 6, 2025

No incidents reported.

Jul 5, 2025

No incidents reported.

Jul 4, 2025

No incidents reported.

Jul 3, 2025

No incidents reported.

Jul 2, 2025

No incidents reported.

Jul 1, 2025

Incident registered

Postmortem - Read details
Jul 2, 15:28 CEST

Resolved - The incident has been resolved, and all TrekkSoft functionalities are operating as expected.

The intermittent failure was due to a database overload. A more detailed explanation of the incident will be shared as soon as possible.

We sincerely apologize once again for any inconvenience caused.
Jul 1, 09:07 CEST

Monitoring - The system has been stable and fully operational since 10:15 PM CEST on June 30. We will continue to monitor the situation closely and provide a more detailed update later today.
Jul 1, 07:55 CEST

Investigating - We are currently experiencing intermittent system failures due to a database overload.

As a result, you may encounter issues accessing the backoffice or receiving bookings online.

Our team is actively working to resolve the issue, and we apologize for any inconvenience this may cause
Jun 30, 22:06 CEST

Jun 30, 2025

Jun 29, 2025

No incidents reported.

Jun 28, 2025

No incidents reported.