TrekkSoft Status

All Systems Operational

TrekkSoft Backoffice Operational

TrekkSoft API Operational

TrekkSoft Mobile App (mPOS) Operational

POS Desk Operational

TrekkSoft Website Builder Operational

TrekkSoft Knowledge Base Operational

Payyo - Payment Gateway Operational

ExperienceBank - Channel Manager Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Apr 26, 2025

No incidents reported today.

Apr 25, 2025

No incidents reported.

Apr 24, 2025

No incidents reported.

Apr 23, 2025

No incidents reported.

Apr 22, 2025

No incidents reported.

Apr 21, 2025

No incidents reported.

Apr 20, 2025

No incidents reported.

Apr 19, 2025

No incidents reported.

Apr 18, 2025

No incidents reported.

Apr 17, 2025

Registered issue: Custom Domains not accessible

Postmortem - Read details
Apr 23, 17:13 CEST

Resolved - The incident has been resolved, and all TrekkSoft functionalities are operating as expected since Wednesday, 22:16pm CEST.

Our investigation revealed that an attack happened affecting custom domains. We aim to publish a detailed post-mortem later today.

We sincerely apologize once again for any inconvenience caused.
Apr 17, 09:08 CEST

Monitoring - Custom domains are now accessible again. The root cause of the issue was an attack, which was now successfully being blocked. We will keep monitoring the situation.
Apr 16, 22:36 CEST

Investigating - We are currently experiencing issues with custom domains not being accessible. Therefore the option to book might be limited.

Our developers are already investigating the root cause of the issue.

We apologize for any inconvenience this may have caused and appreciate your patience as we work to resolve the issue. If you have any questions or concerns, please don't hesitate to contact us. We will make sure to keep you updated on the progress of this issue.
Apr 16, 21:09 CEST

Apr 16, 2025

Apr 15, 2025

No incidents reported.

Apr 14, 2025

No incidents reported.

Apr 13, 2025

No incidents reported.

Apr 12, 2025

No incidents reported.